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Frequently asked questions
Subscriptions
General
Billing & Payment
Membership
The QuickOnes series is the first subscription to be offered on my site and with that in-mind I want it to succeed. Success is measured in long term subscribers. I decided to offer this as a annual subscription for now so that I can continue creating QuickOnes episodes over the course of the next year. Depending on the response QuickOnes gets (subscribers) I may decide to offer a monthly subscription for QuickOnes at a later date.
Creating AI generated videos can be quite time consuming and the shorter duration makes it much quicker for me to produce new content quicker. Most series content is between 8 and 12 minutes in lenth with feature videos being approximately 12 to 15 minutes in duration. These longer videos take much more time to produce. QuickOnes episodes are 2 to 6 minutes in duration to ensure weekly production stay feasible.
Presently, we are unable to accept credit card only payments for a QuickOnes subscription. I am working on finding a merchant processor as a primary method for processing subscription-based payments. Currently, PayPal is the only option for subscribing. You can create a PayPal account for free and link your debit / credit card with relative ease if you wish to subscribe.
If you find that you are not able to play a QuickOnes video try these troubleshooting suggestions:
1) Be sure you are logged-in to the website with the email address you purchased your subscription with. If you have verified that you're using the email address associated with your subscription- log out of your account and log back in and try to access the video again.
2) Be sure you are looking at the correct page: https://www.cipherdiaz.com/quickones
3) Try "Incognito" mode if you are using Chrome or "In-private browsing" mode if you are using Edge. Log-in to your account and try to access the video again.
4) Try a different browser- if you're using Chrome try accessing the video with Microsoft Edge or vise-versa. If you're cannot play the video on your phone, try using a computer or vise-versa.
If none of the above work use the "Report a Problem" form. Please be sure to include the URL you are encountering the problem.
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